Privacy Policy

Privacy Statement

Coolection takes the privacy and security of our customers' information very seriously. We want your shopping experience to be worry-free, so we are committed to protecting the privacy rights of all visitors to Coolection. We will not sell or give your e-mail address or personal information to any third party, and any personal information received will be kept strictly confidential.

The Coolection site utilizes alphanumeric identifiers called “cookies” to operate our commerce engine. These are placed on your computer's hard drive through your web browser and enable our site to recognize your system’s browser on future visits. At the discretion of the customer, cookies can be blocked or screened through browser options. However, if cookies are blocked, Coolection will not be able to function. In order to shop Coolection, customers must have cookies enabled.

If at any time you would no longer like to take part in our newsletter program, simply e-mail us via the address that is provided at the bottom of any newsletter that we send to you with the UNSUBSCRIBE command, and you will be taken off of the list within ten business days.

Definition of Personal Information

Personal data/ Personal Information within the meaning of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (The General Data Protection Regulation – GDPR), processed by Connected Wire, Inc. (or a Sub-processor) on behalf of the Customer pursuant to or in connection with the Agreement

Credit Card Security

Coolection uses a secure checkout system that protects your credit card information from hackers and identity thieves. Financial information is protected with high-level encryption and kept secure throughout the process. You can use your credit card to make purchases on Coolection with no worries.

Safe Shopping Guarantee

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Coolection will cover the entire liability for you, up to the full $50.00. Coolection will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Coolection.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.